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Common Hospital Bed Malfunctions and Troubleshooting

Writer's picture: Kyle RoqueKyle Roque

A hospital bed is a vital piece of equipment, whether in a hospital, nursing facility, or home. And when issues arise, it sure can cause stress and discomfort for patients and caregivers alike. Understanding common hospital bed malfunctions and how to troubleshoot them can help restore comfort and safety quickly.


At Prosperity Health Inc., we understand how crucial a fully functional hospital bed is. That’s why we’ve created this guide to help you identify frequent hospital bed issues, provide home hospital bed repair tips, and know when to seek professional assistance.


Common Hospital Bed Malfunctions

Hospital beds are designed to be durable and reliable, but they’re also intricate machines with moving parts, electrical components, and unique features that, on occasion, may go awry.


1. The Bed Remote or Controller Stops Working

The remote or controller is probably the most frequently used part of the bed. Over time, wear and tear can cause it to stop functioning. When this happens, you might lose the ability to adjust the head, foot, or bed height—something that’s crucial for both comfort and caregiving.


2. Bed Won’t Adjust Positions

When a hospital bed refuses to change position, frustration can quickly set in. Whether it’s due to an issue with the remote, wiring, or motor, this malfunction can disrupt comfort and as well as limit caregiving options. Addressing this issue promptly is essential to restoring full functionality.


3. Motor Noise, But No Movement

Have you ever noticed the motor humming or making noise, but the bed itself doesn’t move? This is often caused by a mechanical obstruction or worn-out internal parts. A clear sign that the motor or connected components need attention.


4. Uneven Lifting or Tilting

If one side of the bed lifts while the other stays in place—or worse, the bed tilts at an angle on its own—it’s likely a problem with the frame or actuator which creates instability, which is not only inconvenient but also potentially unsafe.


5. Electrical Problems

From lights that flicker or fail to full power outages, electrical issues are a common headache for motorized hospital beds. And without power, key functions like raising or lowering the bed become impossible.


6. Mattress Inflate/Deflate Function Issues

Adjustable air mattresses are fantastic for comfort and pressure relief, but if they’re not inflating or deflating as they should, it can be a real problem. Poor air circulation may reduce comfort and can even lead to skin issues for the patient.


7. Wheels or Brakes Malfunctioning

Wheels and brakes are essential for both mobility and stability in hospital beds. If the wheels won’t roll or the brakes don’t lock properly, it can make repositioning the bed difficult and compromise safety. Over time, these parts may wear out and need replacing.


Basic Hospital Bed Troubleshooting Tips


Now if you’re facing a problem with your hospital bed, don’t panic. Some common hospital bed malfunctions can be fixed simply without professional help.


Remote or Controller Not Working

  • Check the Connection: Ensure the remote is securely plugged into the control box or port. Sometimes cables can loosen or disconnect during adjustments.

  • Inspect for Damage: Look for worn wires, bent prongs, or visible damage on the remote or plugs.

  • Replace Batteries (if applicable): Some remotes run on batteries. If yours does, replace them to see if that resolves the problem.


Unresponsive Bed Adjustments

  • Reset the Bed: Turn the power off, unplug the bed, and wait a few moments before plugging it back in and restarting it.

  • Ensure Proper Power Supply: Verify the electrical outlet is working by testing it with another device, like a lamp or phone charger.

  • Look for Obstructions: Inspect under and around the bed for any items or debris that might block the mechanisms from moving freely.


Motor is Running, But Bed Won’t Move

  • Check for Obstructions Again: Cords, sheets, or small objects may prevent certain parts from operating.

  • Inspect the Joints and Hinges: These can occasionally seize up. Gently loosen them or apply a small amount of lubricant if recommended in your user manual.


Uneven Bed Movement

  • Realign Frame Components: Make sure all parts of the bed frame are aligned and securely attached. Warped or shifted components can throw off even weight distribution.

  • Run Adjustments Gradually: Sometimes, uneven movement resolves itself after a few slow adjustment cycles.


Electrical Issues

  • Examine Power Cords: Look for any frayed wires, loose connections, or cuts in the cord.

  • Test a Backup Power Source: If your bed has a backup battery or manual position option, test it to confirm functionality and ensure user safety while the issue with the main power supply is resolved.


Mattress Function Concerns

  • Check Air Connections: If you’re using an adjustable air mattress, make sure the pump and hoses are connected securely and without kinks.

  • Reset the Pump: Unplug the pump for a few seconds, then plug it back in. This can often reset the system.


Wheels or Brakes Malfunctioning

  • Clean Debris: Inspect the wheels or brakes for dirt, lint, or debris that might block them from turning or locking.

  • Test Mobility: Make small adjustments to ensure the position is secure, particularly if the bed needs to stay in one place.


These basic troubleshooting steps often resolve frequent hospital bed issues, enabling you to quickly restore functionality. However, some situations call for professional expertise.


When to Call a Professional Home Hospital Bed Repair


Sometimes, even the best troubleshooting efforts aren’t enough to solve certain problems with a hospital bed. And that’s okay—it’s why professionals are here to help!


Persistent or Frequent Hospital Bed Issues

If the same issue keeps coming back even after troubleshooting, it’s likely a sign of a bigger problem with the bed’s mechanical or electrical systems. These deeper issues are best handled by a professional who can identify the root cause and fix it properly.


Sparks, Burning Smell, or Overheating

Notice sparks, a burning smell, or feel the motor overheating? These are serious signs of electrical danger. Unplug the bed immediately, don’t try to fix it yourself, and contact a technician right away. Safety should always come first, and electrical issues need expert attention.


Structural Damage or Frame Misalignment

A warped, cracked, or misaligned bed frame isn’t just inconvenient—it’s unsafe. Structural damage can compromise the bed’s stability and lead to accidents. If you see any signs of damage, it’s time to schedule a professional repair or replacement to keep your loved ones (and caregivers) safe.


Motor or Actuator Failure

If the motor or actuators don’t respond, make unusual noises, or show visible damage, it’s a clear signal that professional servicing is required. These parts are essential to your bed’s functionality, and fixing or replacing them should only be done by experts.


Safety Concerns for Caregivers or Users

If continuing to use the bed or attempting DIY fixes creates a safety risk for caregivers or users, stop immediately and call for help. Your safety and peace of mind are too important to take chances with.


Warranty or Rental Coverage

If your bed is under warranty or part of a rental agreement, reaching out to the provider ensures timely repairs without voiding your coverage. Plus, it can also save you money since many fixes might already be covered.


When You’re Unsure

Sometimes it’s not clear if an issue is serious or not. When in doubt, don’t hesitate to pick up the phone and ask! A quick call to a professional can provide clarity and help prevent minor issues from turning into major ones.


Remember, you don’t have to handle everything on your own. Reaching out for professional support isn’t just smart—it’s the best way to ensure the bed is functioning properly, safely, and efficiently. After all, your time and peace of mind are just as valuable as the bed itself!


Choose Prosperity Health Inc. for Expert Guidance and Repair Services!

We understand how frustrating frequent hospital bed issues can be and how crucial it is to keep your home hospital bed functioning smoothly. Whether you’ve tried troubleshooting with no success or simply want guidance for maintaining your bed, our team is here to help.


Contact Us for:

  • Professional hospital bed troubleshooting.

  • Repair services for common hospital bed malfunctions.

  • Expert advice on maintaining your hospital bed at home.

  • Assistance selecting a new or replacement bed.


Don’t wait for small problems to become big challenges. Call Prosperity Health Inc. today! 

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